FAQS

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FAQS

DO YOU OFFER REFUNDS?

NO REFUNDS ALL SALES ARE FINAL PLEASE REACH OUT IF ANY CONCERNS APPEAR.

DO YOU OFFER EXCHANGES?

NO EXCHANGES AVAILABLE. PLEASE BE SURE TO ORDER THE CORRECT EXTENSIONS BEFORE CHECKING OUT ON OUR SITE.

DOES BUNDLED UP OFFERS EXPEDITED SHIPPING?

YES, WE DO OFFER EXPEDITE SHIPPING! PLEASE CHOOSE YOUR SHIPPING METHOD OF CHOICE DURING THE CHECKOUT. PLEASE NOTE THAT WHEN PURCHASING HAIR DURING SALE PERIODS SHIPPING CAN TAKE UP TO 7-10 BUSINESS DAYS.

CAN I COLOR MY EXTENSIONS?

YES, YOU CAN BUT WE RECOMMEND HIRING A PROFESSIONAL COLORIST TO HELP ACHIEVE BEST RESULTS.

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